Planning your installation
Confirm access and location details early.
For installations in Scotland, the full address helps us discuss travel and appointment arrangements as well as the work itself. City premises, rural properties and island addresses can have very different access requirements.
Tell us about long private drives, restricted vehicle access, ferry journeys or an exposed mounting position where relevant. Photographs should show the building, surrounding trees or structures and the route to the indoor equipment. Do not assume that the same mount or appointment arrangement suits every address.